There was an employee at the front desk who had an attitude, frowned when I had many requests, of course i wanted to be comfortable and accommodating during my stay, but I asked her in a nice way but he seemed to ignore my demands, then when I asked her, that please clean the room she didn't look at me, fixed an employee with an attitude, it ruins the image of the hotel. Then she told me you want your room to be cle…
Why stay here
WJV Premium Hotel a hotel in Cebu City, Cebu. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
I had a very poor sleep experience due to the high volume of traffic noise, as the room was located near the road. Although the room itself was satisfactory, several critical amenities were non-functional: The air conditioning unit was not cooling properly. The toilet flush was broken. The hot and cold water in the shower was not working. Due to the lack of running water, I was forced to use plastic bottles to showe…
The receptionists appear to lack proper customer service training. The shower’s water pressure was extremely weak, making it take a very long time to bathe. The tables and other surfaces were very dusty, including the mugs provided, which needed wiping before use. The elevator was uncomfortably hot, which could be dangerous if someone were to get stuck inside, as it poses a risk of suffocation. The location was perf…
I am a student at USC and have stayed here before, but my stay on August 21, 2025, was ruined by unbelievably incompetent front desk management. The staff member on duty at approximately 10:12 AM had zero understanding of basic hotel procedures, specifically the difference between a room change and a check-out. To make matters worse, without any warning or communication, she turned off our room's air conditioning at…
I would recommend this budget friendly hotel to anyone looking for a quick stay sa city. Very accessible to public transport and strategic location. Sa rooms naman, barato compared sa ubang available options. I would NOT recommend booking sa Agoda or Booking.com because they are not organized. You’ll have to wait a long time to verify your booking. Another one is when we checked in, nag extend mi daan because we are…
Friendly and courteous staff Affordable price Accessible to nearby shops and food chains