Modern rooms & suites in a polished casino hotel featuring dining & an outdoor pool, plus a spa.
I can only speak of the hotel's cafe and restaurant. I decided I want to work outside my home so I went to this hotel to try the cafe. The cafe is situated on the 2nd floor but there is no available socket for my laptop so I opted to dine in the restaurant called Copa de Manila. The only socket available is near the kitchen counter so it is noisy. The service of the restaurant staff is superb. I can really see they…
The breakfast buffet was really good kept me full until lunch. Their staff in the food service was really accommodating. Love how it’s conveniently located next to SM. Cons: The hotel feels really outdated. You can feel the stuffiness. Some of the pool staff were a bit rude. Brought just a tiny snack and told we were not allowed to eat. So I then stopped eating and just chatted with my friends. Their pool staff then…
I really liked this hotel. First of all, I was able to relax and spend time at the amusement facilities inside the hotel, including the casino. I could feel the energy of the people there, while also enjoying a calm and comfortable atmosphere in a clean and well-maintained space. The hotel itself was a bit cold, and my room was also quite chilly. However, the large king-size bed was very comfortable. The view from t…
At check in, there were two female staff members and one male staff member at the reception. None of them smiled or greeted me, and the entire process was handled with what felt like a condescending attitude. While I did not have high expectations given that this is the Philippines, I still believe this could be improved. The room had a reasonably good view, which is a positive point. However, the water pressure in…
Very disappointing stay at Winford Hotel. From the moment we arrived, the experience was already frustrating. The reception desk was extremely unprofessional, and check-in took far too long. Even other guests have mentioned delays at check-in in reviews, so this seems to be a recurring issue. The service just kept getting worse. The pool attendant repeatedly asked who checked us in, which felt unnecessary and uncomf…
