We had a wonderful 2-night stay at Vela Hotel. The hotel is very clean and well-maintained, from the rooms to the common areas. The pool was also very clean and relaxing, making it a great place to unwind. I actually chose this hotel because of the beautiful pool view of Mayon Volcano, which is truly stunning. But during our stay, we realized that the hotel’s best asset is the people who work there. The staff made o…
Why stay here
Vela Hotel a hotel in Legazpi City, Albay. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
This hotel management does not know how to run a hotel. The rooms are basic but nice. That’s about it. Let’s start from the beginning: 1. When we arrived they wouldn’t allow you to check in even if your rooms were ready. 2. There have a problem with flies. 3. The bar doesn’t sell red or white wine. There was a rose, but we couldn’t have it because the price wasn’t on the system. 4. We sent for breakfast at 08:10 and…
Disappointing Stay with Multiple Issues Our stay at this hotel was frustrating due to several issues. First, the drainage in our room was completely blocked, making it difficult to use the bathroom. On top of that, the shower heater wasn’t working, making showering uncomfortable. While the staff repaired the heater in about 30 minutes, our room was left open during the process, causing the temperature inside to beco…
We had high expectations coming in, largely because of the glowing reviews we read beforehand. Looking back, maybe that was a loose end on our part—the reviews were mostly about the beautiful rooftop view of Mt. Apo, not the actual service. So we probably shouldn't have expected much in terms of hospitality. Still, we arrived at 1:40 PM—well before the 2 PM check-in time—and waited patiently in the lobby. But even a…
Worst Hotel Experience – Avoid Until Major Issues Are Fixed This was hands down one of the worst hotel stays we've ever had, and we strongly urge others to reconsider booking until the property addresses its many serious issues. First, the electrical system in our room was faulty. The lights kept flickering, and the power kept turning on and off throughout the night. We were forced to call reception at 2:30 AM, and…
A just okay type of Hotel near the center of Legazpi. 5-10min ride away from the malls, and with nearby bars. We went and stayed in the hotel to celebrate Mother’s Day. They have a buffet for dinner but we chose to dine outside instead. But we did have some snacks in the afternoon just to try their coffee and some desserts. We ordered hot and cold coffees, chocolate cake and tiramisu. They’re all okay. Nothing to ra…
Review of 728 Bistro Restaurant Good location. Restaurant staff attended to our needs well. Good place for meeting/coffee. Ordered Calamares, Hototay soup and Beef Stroganoff but food needs improvement. Value for money - a bit pricey.