Terrible service. Only thing okay is at least there’s a guy helping carry your luggages. If you get tired easily it doesn’t have an elevator and we were placed in a room where we had to go through a bunch of up and down hallways to reach the room. The room looks NOTHING like what is advertised. It looks clean on their pictures but it looks old and dirty in reality. They couldn’t even get a curtain that wasn’t too lo…
Why stay here
Low-key hotel featuring a restaurant & parking, plus streamlined rooms with flat-screens.
What guests say
We always book at Urban View, but this time the experience was really disappointing. We noticed that the bedsheets were not changed, and there were no towels provided.. we still had to request and get them ourselves, which was very inconvenient, especially since the place doesn’t have an elevator. I also kept sneezing whenever I laid on the bed, and you could clearly see dark stains/traces on the sheets, making it s…
I would like to share some feedback regarding my recent stay, specifically concerning the early check-in policy. After a long journey, I arrived at the hotel earlier than the standard 2:00 PM check-in time. I understand and respect hotel policies; however, I was informed that an additional fee would apply for early check-in on my first visit (although on my recent (2nd) visit it wasn’t mentioned because I already an…
We stayed at Urbanview Hotel Bacolod, and I really wanted to give this place a positive review — the location is convenient, and the staff were polite and accommodating. But honestly, our room experience fell short of expectations. We arrived a bit early, and I understand there’s an additional charge for early check-in — that’s fair. Pero pagpasok namin sa room, medyo na-off talaga ako. The air felt kulob, and there…
They provided free wifi that is not working, a tv that is useless for days of stay. Price is not worth for this -1 star hotel I think pension houses are better that this place. You can do better team!
PROS: -The location is convenient, close to the capitol with many nearby restaurants, stores, and a mall. - It is affordable. Cons: - Parking is limited: there is only a small space in front of the hotel, and it’s shared with a baking supply store (Chef and Bakers), which reduces available parking. - There is no elevator, which can be challenging when carrying large luggage. - The rooms feel cramped and have limited…