Turtle Beach Resorts

There’s a lot that needs improvement at this resort. 1. The shower, bidet and flush were not working. 2. The air conditioner was not sufficient to cool the room, making it uncomfortable to stay in. 3. There was no TV in the room. 4. Towels and soap were not provided in the room—you had to get them from the lobby yourself. 5. The staff were not accommodating or friendly. 6. The resort appeared to have no proper syste…

Nice music and not too crowded, which makes it easy to relax and enjoy the night. The drinks and food are decent and reasonably priced, so it is a good spot if you want something affordable. The atmosphere is chill and comfortable, making it a nice place to hang out with friends or just unwind. Overall, a good place worth checking out.

Please avoid this hotel and restaurant. TLDR: Reception is bad, employees are rude. We booked a 2 night stay for 16k/night. Our room didn't had anything except a barely functioning AC. We had to collect our towels from the front desk, gave us 2 bars of soap for a room good for 10 pax (no shampoo, toothpaste or disposable toothbrush). Their bidet and flush on the toilet is not working either. Also, this hotel is buil…

Waited for more than an hour for the food, then we followed up, they said the order was not placed. Ordered sunnyside up egg but received a scrambled egg. Asked for water, had to follow up twice to be able to get it. Staff dropped the food, so we had to wait an extra friggin' hour for everything to be served. No aplogies received, only full of excuses when we asked them what happened to our orders. Do. Not. Eat. Her…

Had a confirmed booking thru Agoda 3 months ago, but just received a cancelation weeks prior to arrival. No communication to the guest about this. I am working in hotel industry and I know only the property or the guest can request for a cancellation. Neither someone from the property contacted for the cancellation request, poor customer service

Only went to the bar twice. First time had some beers at 100php each. Second time had two mango shakes which were just ice and almost no mango. Worst mango shakes ever.

Live band and DJ blasting music till 2pm. U can hear the shouts of the customers as well as the DJ is and singers are good. Great for night owls and vamps who sleep late near morning. But if u sleep early, avoid this and the nearby hotels like FatWave, coz u will be disturbed by the loud music.