The First Islatel

We arrived at 1:00 PM since the official check-in time was 2:00 PM, but the receptionist informed us that the rooms were still not ready. I followed up again at 2:00 PM, and unfortunately, they were still unavailable. We ended up waiting until 2:30 PM before we were finally allowed to check in. Since the delay was clearly not our fault, I asked the receptionist if that would at least allow us a late check-out, but s…

We have experienced exceptional service from their staffs. They even assisted our island hopping from issueing ticket (mind you, there was a long line to the cashier and the hotel staff patiently waited for us) until we hop in to the boat. They also provide shuttle service to their private beach. Small gestures of the staffs makes it stand out frim other hotels. Free cocktails from 3-5pm and complimentary breakfast…

We reserved a venue and paid 5,000 pesos with the clear understanding that if we were unable to use the slot, the payment could be applied to a room instead. Unfortunately, when plans changed, we tried to contact the hotel by phone to inform them that we would use the payment for a room. We were instructed to send an email, but due to a very busy schedule, we were unable to do so in time. Despite already reaching ou…

We've been using this hotel facility for our Annual Stockholders Meeting 2 years in a row and they always deliver great results. This year they added meeting rooms on the ground floor, perfect for small meetings. The main function room on the ground floor is just awesome, perfect for weddings or big gatherings. Conveniently located along main road to Lucap. Parking is available but could get tricky during peak hours…

The hotel is very modern and clean. It is located in Lucap, Alaminos City, very close to the Hundred Islands. It has a beautiful swimming pool and a relaxing vibe.

We enjoy our stay in islatel the stuff are very accommodating and very helpful we missed the happy hour but they still let us used even for 1hr which we really appreciate.cant thank them enough.the bolo beach is so relaxing how I wish I booked for our food 3 days before(boodle fight) nextime I know.the only negative experience we had is in kaboom I hope they have more local interesting good/best food choice menu and…