The Excelsior Hotel

We stayed in their two-bedroom accommodation, and it was surprisingly spacious, with a cozy living room where the adults could relax while the kids enjoyed having their own rooms. We did encounter a minor issue during check-in when the air conditioner in the master's bedroom wasn't working, but the staff resolved it promptly, which we really appreciated. The girls had a blast with their sleepover, my son slept like…

The room was okay. It was clean and spacious, good enough for its price range. Although, I have stayed at other hotels in the same price range with better rooms. The service was great. Our bags were brought to and from our room during check-in and check-out. Everyone was nice and professional. The pool was very clean and not overly chlorinated. It didn't irritate the eyes, which is a big plus, especially for kids. I…

We celebrated our wedding anniversary here at the Excelsior Hotel. My family of four availed the explorecation experience. My son definitely had so much fun esp the outdoor playground plus free snacks. Oroginally, We booked the standard deluxe room but we were so lucky to be upgraded to their executive room queen (2 queen sized beds) free of charge. The room was so spacious, neat and clean. Things that I noticed are…

Patrick from F&B was excellent! A special shoutout as well to your Front Desk team on the morning shift of 04 July, especially the staff member who handled my request (I’m sorry I forgot her name). She was professional, accommodating, and made the experience seamless. The F&B team in the buffet area was also fantastic. Everyone greeted guests with a warm “Good morning!” and their positive energy made breakfast even…

The room was amazing! The bed was huge and very comfortable, and the room itself was so spacious. Everything felt clean, elegant, and luxurious. The food was excellent, with a wide variety of delicious options to choose from. Every meal was enjoyable. The staff were incredibly friendly, courteous, and always willing to help. We especially want to thank Sir Evand and Ma'am Cess for their exceptional hospitality. They…

We stayed at The Excelsior Hotel for 2 days, and it was absolutely elegant and classy. The hotel offers awesome amenities, and everything is well-maintained and thoughtfully designed.💜💜💜All the employees are very approachable, warm, and professional, which made our stay even more enjoyable. The restaurant food tasted really good, and we were happy with the dining experience. My 3-year-old son had the best time swimm…