PROXY by The Oriental Albay

Booked an overnight stay at the Proxy because our regular go-to hotel was fully booked. We were excited to try this hotel, the staff was helpful and nice however the room had major cooling issues. The aircon barely worked and it was warm throughout the night. We were to tired to call and complain and had an early flight the next day so we just rolled with the punches. Also we didn't have bath towels ready so we had…

I was assigned to a room with the best view of Mayon Volcano. The hotel has elevator but my room is located on the 2nd floor and is conveniently accessible by the main stairs. Breakfast offers sumptuous Filipino meals in buffet setup. The hotel also have an outdoor pool that is quite far from the main building which I find quite inconvenient. They also offer massage services. I tried their Bicol Hilot Massage and ha…

I’m honestly disappointed with our stay. It started with our inquiries via Facebook, where responses were very slow — sometimes taking hours or even a full day. Upon arrival, the front office staff did not feel particularly welcoming. Thankfully, the security guard assisted us to our room, especially since we were traveling with a baby. Throughout our stay, we noticed a consistent lack of warmth from the guest servi…

This hotel could have been decent if only it were more ready in amenities and in staffing. The staff doesnt know how to answer my questions. Parang takot sa guests? No warmth, hospitality, and very rude. The rooms have no iron, while it markets itself as an events place. They do have an iron but it takes hours to get access to it since irerequest mo pa There’s no blower, and not even a shelf for the shampoo and show…

I booked this hotel through Agoda without checking Google reviews or social media first — huge mistake. This hotel is absolutely horrible. Starting with the location: it’s right next to a canal that smells terrible. The pool looks nice in photos, but in reality it’s outdoors and sits directly beside the canal, which completely ruins the experience. The room was another disaster. The interior design is awful — whoeve…

Honestly, this was the funniest buffet experience I’ve ever had. The buffet runs from 6 pm to 10 pm, but we arrived around 7 pm. Even with a reservation, we still had to line up for quite a while. Yes, long line, reservation or not. We only managed to enter the hall around 7:30 pm, and then waited another 10–15 minutes because there were no available tables yet. I was so excited to check out the buffet stations, onl…

Great value. Nice facilities, good food from the restaurant and well located in the heart of the city. Staff were very helpful and friendly