Ben Doncillo
★★★★★
We arrived in Lucena on a Saturday at 4 p.m. and followed the instructions given by the property manager, only to discover that there was no key in the designated key holder. After reaching out, we spoke with the owner, Eric, who at first implied that we should just find another place to stay instead of offering a solution. He later shifted the blame to his niece for not leaving the keys, and the only option given t…
