Grand Astoria Hotel a hotel in Zamboanga City, Zamboanga del Sur. Check photos, guest reviews, and book your dates through our trusted booking partner.
The lobby is beautiful, and the staff are approachable. The buffet breakfast is good, although if you go past 9:00 AM, most of the food choices are already gone. I’m thankful because I originally booked a matrimonial room, but they allowed us to change it to a twin bed. We were assigned to Tower 2, 6th floor. There is a water refilling station on each floor, but the Wi-Fi signal is very weak—only one bar. The water…
Room is dirty especially the aircon. Hassle to ask coffee mug provision and stirrer as room is just provisioned with glass for drinking water. Service is even worst when you go to breakfast dining. Late replenishment of food buffet. No assistance from the staff as you enter the buffet area. Worst -- a bad practice to expose all the names of the guest, their room numbers and signatures on the open sign document at th…
Personnel in the front desk needs more training in hospitality management and customer service. No cups provided in the rooms. In the restaurant, staff needs training in hospitality management and customer service
