Down-to-earth resort offering outdoor pools, informal dining & picnic areas, plus river views.
If I can give 0 stars I would. They have terrible customer service. Large group. All accounted for and tickets were paid with receipts. Tickets were given. A total head count was proper. One child ticket wasn’t given to us, 6/7 children were allowed through. Each ticket has a number. They can check yet they keep claiming they will and cannot. Other location have wristband, which is a better method, maybe look into t…
After seeing a handful of negative ratings, I realized there was actually a bad side to this resort. So, I have to write my own honest review for it! I didn't think that a public resort was capable of being such a good resort! Though I have it 3 stars since the prices for the pool snack area are higher than my exam scores, and also that we aren't allowed to bring in drinks from outside (since its available inside fo…
Our experience here was honestly frustrating from start to finish. First, they don’t allow outside food or drinks (even soft drinks), but somehow they allow Grab deliveries inside. That rule feels inconsistent and unfair. We even paid extra for electricity so we could use a rice cooker, but in the end, they still didn’t allow us to use it. The payment basically went to nothing, which is disappointing. At their snack…
We recently stayed at Ciudad Christia Resort and I just want to share how truly accommodating they are 💙 What really stood out to us is how supportive they were for our peritoneal dialysis needs. Kiosk lang yung na-book namin, so we didn’t have a private space—but their team immediately offered their clinic so we could have a clean and secluded area for the procedure. They really went the extra mile—they coordinated…
Me and my family went for a day swiming yesterday, everything is perfect pool, abiamce is great, except for one thing and I cant get over on that experience because they charged my 7year old nice as an adult price. The staff explanations is because my niece is exceeded the hieght requirements thats not right and I keep telling the staffs that she is 7 years old and even offer to shows my niece school ID but your sta…
We visited yesterday and unfortunately the experience was disappointing. The entrance fee is overpriced considering the resort only has a few pools. Guests are not allowed to bring drinks inside—not even soft drinks—which forces you to buy everything there at higher prices. Even charcoal is not allowed and is sold inside for almost double the price. To make it worse, the charcoal we bought was wet, so we had to purc…
Very inconsiderate staff. I understand the rules that they want to follow but our flight was delayed and we just want to rest asap but my roommate had to be transferred in the middle of the night (1am!!!). This could’ve been discussed on the following day but they insisted on the transfer. Not very guest friendly
