City Garden GRAND Hotel Makati

I had a wonderful stay, and one of the highlights was the exceptional service provided by the hotel staff most especially sir lanz and sir rexy. Everyone was warm, courteous, and always willing to help with a smile. They were attentive to our needs, responded promptly to our requests, and made us feel genuinely welcome throughout our stay. Their professionalism and hospitality truly made our experience comfortable a…

We had a wonderful stay at City Garden GRAND Hotel Makati. The hotel was comfortable and the service was excellent. I would especially like to thank Lyka Mae Ravago for being so kind, warm, and helpful during our stay. She is friendly, confident, and very approachable, and she left a wonderful impression on me and my family. Her warm hospitality made our stay even more memorable. Thank you, Lyka! I hope to see you a…

We had an excellent stay at City Garden Grand Hotel. The hotel exceeded our expectations with its outstanding service and comfortable accommodations. We would like to extend our appreciation to Den, Sylle, Claire, and Jesyl for their professionalism, friendliness, and prompt assistance whenever we needed help. Their exceptional service made our stay even more enjoyable. Thank you for the warm hospitality. We look fo…

Had a wonderful experience with City Gardens Grand Hotel! The friendliness of the staff was second to none! ATHENA was wonderful! She went out of her way to assist me with any of my needs. I booked two rooms late and Athena was able to get my rooms on the same floor as well as upgrading one to accommodate my request!Thank you Athena. Roos was friendly and equally helpful. I was late getting my laundry in and the sta…

I was treated very well from the moment the taxi arrived at the hotel. I received a warm welcome at the front desk, and my luggage was brought to my room quickly and neatly. The room was extremely clean, which was the most important thing for me. Both the bathroom and the beds were spotless. The pillows and sheets felt brand new. The staff were friendly, helpful, and very professional. I was especially well helped b…

I spent 6 nights here & overall had an excellent experience. The service from every staff member was friendly, warm & attentive, everyone made me feel welcome & well taken care of throughout my stay. A special mention must go to Shane, who handled my daily cleaning & turndown service. She was absolutely outstanding, always smiling, thorough with her work & incredibly quick to respond whenever I had a small request.…

City Garden is easily one of the best hotels I’ve ever visit! The staff is incredibly warm, professional, and accommodating, making you feel right at home. The food is absolutely perfect Highly recommended! Thank you guys, love yaaaah! @Lanz, Russel, Den, Anegail, Syle, Jesus, John, Paul, Jason you are the best among the rest, guys! God bless ❤️❤️❤️❤️