Cebu Mini Hotel

DO NOT BOOK - Worst stay RUDE, UNPROFESSIONAL, and DISRESPECTFUL STAFF (this is even the front desk). Hotel place is located in the squatter area and looks unsafe, taxis need to turn around the next street to get to the gate of the hotel. Slow to almost non-existing WIFI and our rug had molds in it. The worst part, it doesn’t even reflect on the booking app that VISITORS ARE NOT ALLOWED to go into the room even if i…

To Whom It May Concern, I am writing to formally complain regarding my recent experience at Cebu Mini Hotel concerning the deduction from my incidental fee and the manner in which I was treated by your staff. Based on the booking terms, the indicated checkout time was 11:00 AM. However, I was unable to stay at the hotel the night prior because I had other commitments elsewhere. I returned only at around 12:50 PM to…

We booked one double room for two people, and the listing clearly stated that the room allows a maximum of two guests, so we assumed everything was correct. However, at check-out we were asked to pay an additional 500 pesos per night because their system apparently showed the booking as only one person. Our receipt never mentioned the number of guests—only that one room was confirmed. We tried explaining this to the…

The hotel purposefully scams and upcharges tourists for “unregistered” guests at the hotel, even if they are not staying the night. If you plan on traveling solo and have spontaneous guests over at your hotel that you have paid for, do not stay here at all. I booked 3 nights for the Valentine’s Day weekend for 4000 php. At any other hotel, if you stay there, you can have guests over and they do not question, as it i…

The night shift attendant (the staff member with an eye disability) was very unaccommodating and spoke to us in a rude, disrespectful tone. My friends and I had a bad experience during our stay because of his behavior. The way he spoke to us felt like we were being scolded, which was completely unprofessional and unacceptable.

Very nice and clean the staffs are very helpful especially the Christina… she was kind and welcoming. Had to do my laundry..the staffs helped me immediately. I’ll stay again if I go to Cebu again. Lobby, Stairs everywhere very clean. Small rooms but nice though… showers 🚿 need to be fixed.

Very good for this price - very pretty and clean rooms with good AC, friendly staff, good bed, good shower. There is not much in the room, no electric kettle, no table, no chairs, but overall the quality of this little cozy hotel is quite pleasing. The neighbourhood do feel a bit unsettling, don't go out after 8pm if you don't have to, just in case