Checked in around 9pm. Welcoming front desk and staff. Had to pay extra 800php for each child over 7yrs old but easy check in process. Hotel is outdated, poor hallway lighting, poor bathroom lighting. Room is presentable however, bed sheets, pillow cases have holes and stains in them. Bed isn't too comfy and towels are yellow in colour which tells you they're pretty old. No shower curtain in the bathroom so you'll d…
Why stay here
Casual hotel set near a volcano offering free Wi-Fi, parking & an airport shuttle, plus dining.
What guests say
The staff is super friendly. We asked them if we could storage our bags before check in qnd and after check out and there was no problem. The location is one of the best in my opinion, it's near SM mall, just 7-10 min walking or a few minutes with tricycle. The rooms needs maintenance. It was clean but it need improvements. The breakfast was above average.
Bedbugs! Warning! Don’t come here! It is Vile. Management at this facility is not existent. At the reception they can’t even say hello welcome. They only know how to use air freshener in this facility. When we communicated our concerns about the missing shower curtain and constant wet bathroom floor someone knocked on our door immediately and tried opening the doors with a key, although we told him to wait and signa…