I am deeply disappointed with my experience regarding an item I left behind during my stay at Capitol Hills Hotel and Suites. I am absolutely certain that I left my pearl and gold earrings beside the bathroom sink before checking out. These earrings are not just jewelry—they hold immense sentimental value and are truly irreplaceable to me. After realizing they were missing, I immediately contacted the hotel to repor…
Why stay here
Understated rooms in an informal hotel offering a rooftop terrace with a pool & a restaurant/bar.
What guests say
It was okay, I guess. The room is spacious. Just not into their service. One of the pillows in our room has like lipstick mark or reddish mark on the pillow (not pillow case) and when we reported it to the lobby staff, she asked why didnt we report it earlier, instead of apologizing. So we mentioned it is not our duty to check every nook and cranny. It just so happened after checking in, we left the bags in the room…
Great Service and Atmosphere, Better Suited for Adults Than Small Children: We stayed at this hotel as a family with a young child. The property is modern, clean, and well-managed, but it is clearly oriented toward business travelers, couples, and solo guests. During our stay, there were many business meetings, couples enjoying the facilities, and individual travelers, which gives the hotel a more adult-focused atmo…