Asia Stars Hotel

First, the Front Desk staff were not accommodating at all. There were no smiles and no sense of warmth. It honestly felt like the level of service depended on the type of room booked. We were assigned a standard room, which I wasn’t even aware of since someone else made the reservation, and the treatment we received clearly reflected that. Second, our room did not have a bath mat, so we had to call and request one.…

It's a 3 Star hotel in downtown Tacloban. Not easy to find as GPS isn't accurate as many streets are now One Way. Room is clean. Good shower with room to move around, not like some other hotels like ZPad in which you have to squeeze between the wall and toilet bowl to reach the shower!! Staff speak limited English and are sadly not very friendly. Breakfast is NOT a buffet and portion size is tiny. Car parking is goo…

The room was affordable and everything worked well. The staff was helpful and kind. Would recommend.

This hotel is far from the standard quality that a hotel should uphold. First, the Front Desk staff were not accommodating at all, no smiles, no warmth. It felt like their level of service depended on the type of room you booked. We were placed in a standard room (which I wasn’t even aware of since someone else booked it for me), and the treatment definitely reflected that. Second, our room was missing a bath mat, s…