Poor customer service and disappointing cleanliness. The reception staff were rude and unhelpful, and guest concerns were not properly addressed. I also observed cockroaches during my stay. I hope management takes action to improve these issues Hirap kumuha ng towel.
Why stay here
AL-Nor Hotel and Convention Center a hotel in Cotabato City, Maguindanao del Norte. Check photos, guest reviews, and book your dates through our trusted booking partner.
What guests say
room was dirty, bathroom no shower use pail and tabo, linens looked unwashed, we had itches and bites the next day, aircon almost non functional. stay away.
My British husband and I stayed here for 8 days. In terms of location, it’s definitely one of the best in the city—close to the mall and surrounded by shops and restaurants. If you’re looking for a safe place to stay in Cotabato, this hotel is a solid option. However, I do feel it’s quite overpriced for the quality of service they provide. Upon check-in, we were immediately disappointed with the reception staff. She…
The place is clean and well-maintained. The staff are friendly and accommodating, making the overall stay pleasant and worth it.
Cotabato city is my ideal spot especially muslim people more located on this city. I am a foreigner who travelled more countries and meet people especially in terms with hotels and customer care. But badly giving this review for ALNOR staff especially their customer service/receptionist who really not attend us properly as she’s like the one we have to give our service, not even give us the option to choose what we…
AL-Nor Hotel and Convention Center made our visit stress-free. The rooms are comfortable, and the staff were very helpful. Everything was just as expected.
Nice place 💗💗 5 star only if it lowered prices | we understand that you the only current hotel so in the near future it will have to go down 💗